Aloha Guest Manager
Providing a memorable guest experience will set you apart from
your competition and keep your customers coming back. The
new innovative Aloha Guest Manager solution intelligently tracks
table status, reduces the time tables that are left unseated,
maximizes seating efficiency and captures key guest information
to help you provide personalized service.
Radiant System’s Aloha Guest Manager solution allows you to
improve your guest experience by seating your guests quickly and
efficiently and quote accurate wait times. It offers reservation
management, waitlist management, table management and guest
tracking that is synchronized in one tightly integrated solution
with the Aloha Point-of-Sale.
ENHANCE GUEST EXPERIENCE
- Provide accurate wait quotes to reduce
the risk of frustrated guests
- Capture and respond to guest requests
and preferences
- Flag guests with attributes clearly visible
on the waitlist and floor view
ENABLE OPERATIONAL ANALYSIS
- Pinpoint problem areas in the
seating cycle
- Identify repeat and VIP guests to
provide personalized service
INCREASE SEAT UTILIZATION &
SEAT MORE GUESTS
- Match party size to table size maximizing
your seating efficiency and reducing the
number of empty seats in your restaurant
- Know when tables become available and
avoid seating small parties at large tables
- Real-time remote updates allow you to
reduce the amount of time tables are empty
- Reduce customer walk-outs with accurate
wait quotes
INCREASE HOST PRODUCTIVITY
- Remove guesswork when quoting
wait times
- Ensure compliance with requests when
seating guests
- Automate server rotation when seating
- Reduce call times for reservations and
increase reservation capabilities
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